Kroger, 3300 Cobb Parkway, Atlanta, GA 30339, Atlanta, Fulton, Georgia, Food Grocery Stores, Retail Bakeries, Dairy, Candy & Nut, Fruit & Vegetable, Meat & Fish Markets
Georgia - List of United States Miscellaneous Food Stores, Drinks, Retail Bakeries, Frozen Meat & Fish Markets
Company Name:Kroger Status:Work State:Georgia Post:30339-3888 County:Fulton City:Atlanta Address:3300 Cobb Parkway, Atlanta, GA 30339 Phone:(770)952-0778 Contact General Manager:Damon Portier SIC code:541101 Industry group: FOOD STORES, Business category: GROCERY STORES, Subcategory: FOOD MARKETS Gross Annual Sales (Revenue):Unavailable Description:Kroger is a business categorized under food markets, which is part of the larger category grocery stores. Kroger is located at the address 3300 Cobb Parkway, Atlanta, GA 30339 in Atlanta, Georgia 30339-3888. The General Manager is Damon Portier who can be contacted at (770)952-0778.
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Message:On today (12/15/16) I decided to patronize this Kroger (3300 Cobb Parkway) since I was in the area. I needed gift cards for work to give out as Christmas gifts to my co workers. After I collected my gift cards and approached the self check out lane I was immediately confronted by Chec, the cashier stating that I had to go to customer service to cash out with the gift cards. I had never heard of this before as I've always been able to self check out at any other Kroger no matter what I was purchasing, including gift cards.
So I proceeded to check out and as I was doing so Chec screams across the store to someone and prompts them to call the store manager. I felt I wasn't doing anything wrong so I didn't care that he had summoned for the store manager. I actually thought the store manager would have more sense than Chec to bother a paying customer. But of course he didn't.
As I was ringing up my gift cards and placing them in the bag, Chec, the cashier proceeds to personally remove each card as I place them in my bag and held them in his hand standing over me as if he was monitoring and managing my check out. The store manager approached me as I was continuing to check out stating that it was policy that I not check myself out in the self check out lane. So I asked him what policy was he talking about, where was the policy posted in the store, and in the past I have always been able to check out gift cards in the self service lane.
The store manager continued to harass me and withhold the items I was attempting to purchase as if he was trying to incite a negative response from me. Additionally, the store manager was in such close proximity to me that I felt extremely violated and attacked for no apparent reason. I in return acknowledged to the store manager that I felt as though he was obviously discriminating against me at that moment and for him to step away from me. I continued to repeat that phrase and eventually he placed my cards by my bag and moved away from me.